About this role
Job title: Key Lead - St David's 2, Hollister
About the Role
The Key Lead provides an exceptional in-store experience as the Floor Supervisor, guiding Brand Reps and Stock Associates to ensure smooth store operations. You will be part of the store leadership team, driving store performance on the sales floor through customer experience and team achievement of daily sales.
What You'll Do
- Perform Opening and Closing Routines.
- Operate Register/Point of Sale systems.
- Fulfill OMNI Channel Orders.
- Demonstrate Product Knowledge and Brand Awareness while driving sales.
- Build and maintain Visual Displays.
- Analyze reporting to inform decision making.
- Protect Store Assets & perform Inventory Control.
- Represent the Brand and Exemplify Company Culture and Values.
What We're Looking For
- Education: High School Diploma/ G.E.D. equivalent preferred.
- Retail Experience: At least 1 year of retail experience is preferred.
- Supervisor/ Managerial Experience: No supervisory/ management experience is required.
- Maintain a strong customer focus.
- Demonstrate exceptional interpersonal skills.
- Possess strong communication skills.
- Show knowledge of current fashion trends.
- Be energetic, outgoing, and assertive.
- Take initiative and show confidence.
- Master adaptability and flexibility.
- Balance multiple tasks while being detail-oriented.
- Engage in applied learning and proactive thinking.
- Exhibit a strong work ethic.
Nice to Have
- Weekend availability (Saturdays and Sundays) and availability during holidays; ability to increase hours during peak times.
Compensation & Benefits
- Starting rate: £13.80 per hour (recruiting pay range £13.80 - £13.80 per hour).
- Quarterly Sales Incentive Bonus
- Merchandise Discount
- Flexible Schedule
- Opportunities for Career Advancement
- Associate Assistance Program
- Training and Development
- Brand Affiliate
- A Global Team of People Who'll Celebrate you for Being YOU