About this role
Job title: Key Lead - St. Clair Square, Hollister
About the Role The Key Lead ensures every customer receives a quality in-store experience by acting as Floor Supervisor, guiding Brand Reps and Stock Associates to keep store operations running smoothly. As a member of the store leadership team, the Key Lead drives store performance on the floor through outstanding customer experience and team achievement of daily sales.
What You'll Do
- Perform Opening and Closing Routines.
- Operate Register/Point of Sale systems.
- Fulfill OMNI Channel Orders.
- Demonstrate Product Knowledge and Brand Awareness while driving sales.
- Build and maintain Visual Displays.
- Analyze reporting to inform decision making.
- Protect Store Assets & perform Inventory Control.
- Represent the Brand and exemplify Company Culture and Values.
What We're Looking For
- High School Diploma/G.E.D. preferred, or equivalent; 1 year of retail experience preferred.
- Retail supervisory/management experience is not required. Experience in leading groups or teams is preferred.
- Maintain a strong customer focus.
- Demonstrate exceptional interpersonal skills.
- Possess strong communication skills.
- Show knowledge of current fashion trends.
- Be energetic, outgoing, and assertive.
- Take initiative and show confidence.
- Master adaptability and flexibility.
- Balance multiple tasks while being detail-oriented.
- Engage in applied learning and proactive thinking.
- Exhibit a strong work ethic.
Compensation & Benefits Starting pay: $17.60 per hour (the recruitment pay range for this position is $17.60-$17.60 per hour). The starting rate and range may be modified in the future.
Benefits and incentives include: Quarterly Sales Incentive Bonus; Merchandise Discount; Opportunities for Career Advancement; Opportunity to Become a Brand Affiliate; Training and Development; A Global Team of People Who'll Celebrate you for Being YOU.