About this role
Job title: Key Lead - South Plains Mall, Hollister
About the Role Abercrombie & Fitch Co. Key Lead at Hollister is responsible for ensuring all customers receive a quality in-store experience. They act as Floor Supervisor, coach Brand Reps and Stock Associates, and help drive store performance on the floor through customer experience and team achievement of daily sales.
What You'll Do
- Perform Opening and Closing Routines.
- Operate Register/Point of Sale systems.
- Fulfill OMNI Channel Orders.
- Demonstrate Product Knowledge and Brand Awareness while driving sales.
- Build and maintain Visual Displays.
- Analyze reporting to inform decision making.
- Protect Store Assets & perform Inventory Control.
- Represent the Brand and exemplify Company Culture and Values.
What We're Looking For
- High School Diploma/G.E.D. preferred, or equivalent; 1 year of retail experience preferred.
- Retail supervisory/management experience is not required; experience leading groups or teams is preferred.
- Maintain a strong customer focus with exceptional interpersonal skills.
- Strong communication skills and knowledge of current fashion trends.
- Energetic, outgoing, and assertive; take initiative and show confidence.
- Master adaptability and flexibility; balance multiple tasks while being detail-oriented.
- Engage in applied learning and proactive thinking; exhibit a strong work ethic.
Compensation & Benefits
- Quarterly Sales Incentive Bonus.
- Merchandise Discount.
- Opportunities for Career Advancement.
- Training and Development.
- A Global Team that celebrates you for being YOU.