About this role
Job title: Key Lead - South Coast Plaza, abercrombie kids
About the Role The Key Lead acts as the Floor Supervisor to ensure every customer receives a quality in-store experience. They lead and coach Brand Reps and Stock Associates, keeping store operations running smoothly as part of the store leadership team. The role focuses on driving store performance on the floor through exceptional customer experience and meeting daily sales goals.
What You'll Do
- Perform opening and closing routines.
- Operate Register/Point of Sale systems.
- Fulfill OMNI Channel Orders.
- Demonstrate product knowledge and brand awareness while driving sales.
- Build and maintain visual displays.
- Analyze reporting to inform decision making.
- Protect store assets and perform inventory control.
- Represent the brand and exemplify company culture and values.
- Work schedule requirements: schedule will vary weekly, but you should expect to work at least 12-16 hours per week; required availability on Saturdays and Sundays as well as certain holidays; during peak timeframes, hours will increase to support the needs of the business.
What We're Looking For
- High School Diploma/G.E.D. preferred, or equivalent; 1 year of retail experience preferred.
- Retail supervisory/management experience is not required.
- Experience in leading groups or teams is preferred.
- Maintain a strong customer focus.
- Demonstrate exceptional interpersonal skills.
- Possess strong communication skills.
- Show knowledge of current fashion trends.
- Be energetic, outgoing, and assertive.
- Take initiative and show confidence.
- Master adaptability and flexibility.
- Balance multiple tasks while being detail-oriented.
- Engage in applied learning and proactive thinking.
- Exhibit a strong work ethic.
Compensation & Benefits
- Starting rate for this position is $20.50 per hour. The starting rate and range may be modified in the future.
- Quarterly Sales Incentive Bonus
- Merchandise Discount
- Opportunities for Career Advancement
- Training and Development
- A Global Team of People Who'll Celebrate you for Being YOU