About this role
Job title: Key Lead - Silverburn, Hollister
About the Role The Key Lead is a store leadership role responsible for delivering a quality in-store experience by acting as Floor Supervisor, coaching Brand Reps and Stock Associates, and driving store performance on the floor through customer experience and achievement of daily sales.
What You'll Do
- Perform Opening and Closing Routines.
- Operate Register/Point of Sale systems.
- Fulfill OMNI Channel Orders.
- Demonstrate Product Knowledge and Brand Awareness while driving sales.
- Build and maintain Visual Displays.
- Analyze reporting to inform decision making.
- Protect Store Assets & perform Inventory Control.
- Represent the Brand and exemplify Company Culture and Values.
What We're Looking For
- Education: High School Diploma/G.E.D. equivalent preferred.
- Retail Experience: At least 1 year preferred.
- Supervisor/Managerial Experience: Not required.
- Strong customer focus and outstanding interpersonal/communication skills.
- Knowledge of current fashion trends; energetic, outgoing, and assertive.
- Take initiative, show confidence, adaptability and flexibility.
- Ability to balance multiple tasks and maintain attention to detail.
- Proactive learner with a strong work ethic.
Compensation & Benefits
- Starting rate £13.80 per hour.
- Benefits include Quarterly Sales Incentive Bonus, Merchandise Discount, Flexible Schedule, Opportunities for Career Advancement, Associate Assistance Program, Training and Development, and Brand Affiliate opportunities (pending completion of 90 day probation).