About this role
Job title: Key Lead - Saint Louis Galleria, Hollister
About the Role The Key Lead is a store leadership role at Hollister in Saint Louis Galleria. They ensure a quality in-store experience by acting as Floor Supervisor and coaching Brand Reps and Stock Associates, helping store operations run smoothly. As part of the store leadership team, this role focuses on driving on-floor performance through customer experience and achievement of daily sales goals.
What You'll Do
- Perform Opening and Closing Routines.
- Operate Register/Point of Sale systems.
- Fulfill OMNI Channel Orders.
- Demonstrate Product Knowledge, Brand Awareness, while driving sales.
- Build and maintain Visual Displays.
- Analyze reporting to inform decision making.
- Protect Store Assets & perform Inventory Control.
- Represent the Brand and Exemplify Company Culture and Values.
What We're Looking For
- High School Diploma/ G.E.D. preferred, or equivalent; 1 year of retail experience preferred.
- Retail supervisory / management experience is not required; experience in leading groups or teams is preferred.
- Maintain a strong customer focus and exceptional interpersonal skills.
- Possess strong communication skills.
- Knowledge of current fashion trends; energetic, outgoing, and assertive.
- Take initiative, show confidence, and demonstrate adaptability and flexibility.
- Ability to balance multiple tasks while staying detail-oriented; proactive learning mindset.
- Exhibit a strong work ethic.
Nice to Have
- Experience in leading groups or teams is preferred.
Compensation & Benefits
- Eligible to participate in a variety of benefit programs aligned with company culture and values.
- Quarterly Sales Incentive Bonus.
- Merchandise Discount.
- Opportunities for Career Advancement.
- Training and Development.
- Bonus: Brand Affiliate opportunities and a globally diverse team that supports your growth.