About this role
Job title: Key Lead - Richland Mall, Hollister
About the Role The Key Lead provides floor supervision and coaching to Brand Reps and Stock Associates, ensuring a quality in-store experience and driving store performance on the sales floor. As part of the store leadership team, the Key Lead supports daily operations, customer experience, and team achievement of sales goals.
What You'll Do
- Perform Opening and Closing Routines.
- Operate Register/Point of Sale systems.
- Fulfill OMNI Channel Orders.
- Demonstrate Product Knowledge and Brand Awareness while driving sales.
- Build and maintain Visual Displays.
- Analyze reporting to inform decision making.
- Protect Store Assets & perform Inventory Control.
- Represent the Brand and exemplify Company Culture and Values.
What We're Looking For
- High School Diploma/G.E.D. preferred, or equivalent
- 1 year of retail experience is preferred
- Retail supervisory / management experience is not required
- Experience in leading groups or teams is preferred
- Maintain a strong customer focus
- Demonstrate exceptional interpersonal skills
- Possess strong communication skills
- Show knowledge of current fashion trends
- Be energetic, outgoing, and assertive
- Take initiative and show confidence
- Master adaptability and flexibility
- Balance multiple tasks while being detail-oriented
- Engage in applied learning and proactive thinking
- Exhibit a strong work ethic
Nice to Have
- High School Diploma/G.E.D. preferred
- 1 year of retail experience preferred
- Experience in leading groups or teams preferred
Compensation & Benefits
- Quarterly Sales Incentive Bonus
- Merchandise Discount
- Opportunities for Career Advancement
- Opportunity to Become a Brand Affiliate
- Training and Development
- A Global Team of People Who'll Celebrate you for Being YOU