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Key Lead - Poughkeepsie Galleria

Abercrombie & Fitch Co
Poughkeepsie, NY
On-siteUSD 19 / hour

About this role

Job title: Key Lead - Poughkeepsie Galleria

About the Role The Key Lead is responsible for ensuring customers receive a quality in-store experience. They act as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates to keep store operations running smoothly. As a member of the store leadership team, they drive floor performance on the sales floor through customer experience and achievement of daily sales goals.

What You'll Do

  • Perform Opening and Closing Routines.
  • Operate Register/Point of Sale systems.
  • Fulfill OMNI Channel Orders.
  • Demonstrate Product Knowledge and Brand Awareness while driving sales.
  • Build and maintain Visual Displays.
  • Analyze reporting to inform decision making.
  • Protect Store Assets & perform Inventory Control.
  • Represent the Brand and Exemplify Company Culture and Values.

What We're Looking For

  • High School Diploma/ G.E.D. preferred, or equivalent; 1 year of retail experience preferred.
  • Retail supervisory / management experience not required. Experience in leading groups or teams is preferred.
  • Maintain a strong customer focus. Demonstrate exceptional interpersonal skills. Possess strong communication skills.
  • Show knowledge of current fashion trends. Be energetic, outgoing, and assertive.
  • Take initiative and show confidence. Master adaptability and flexibility.
  • Balance multiple tasks while being detail-oriented. Engage in applied learning and proactive thinking. Exhibit a strong work ethic.

Nice to Have

  • Experience in leading groups or teams is preferred.

Compensation & Benefits

  • The starting rate for this position is $18.70 per hour. The recruiting pay range for this position is $18.70-$18.70 per hour. The starting rate and range may be modified in the future.
  • Quarterly Sales Incentive Bonus
  • Merchandise Discount
  • Opportunities for Career Advancement
  • Opportunity to Become a Brand Affiliate
  • Training and Development
  • A Global Team of People Who'll Celebrate you for Being YOU

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