About this role
Job title: Key Lead - Pheasant Lane Mall
About the Role The Key Lead is the floor supervisor on the sales floor, ensuring an exceptional in-store experience by guiding Brand Representatives and Stock Associates. As part of the store leadership team, you drive on-floor performance through customer experience and daily sales achievements.
What You'll Do
- Perform Opening and Closing Routines.
- Operate Register/Point of Sale systems.
- Fulfill OMNI Channel Orders.
- Demonstrate Product Knowledge, Brand Awareness, while driving sales.
- Build and maintain Visual Displays.
- Analyze reporting to inform decision making.
- Protect Store Assets & perform Inventory Control.
- Represent the Brand and Exemplify Company Culture and Values.
- Schedule will vary weekly, but you should expect to work at least 12-16 hours per week; required availability on Saturdays and Sundays as well as certain holidays. In addition, during peak timeframes, hours will increase to support the needs of the business.
What We're Looking For
- High School Diploma/ G.E.D. preferred, or equivalent; 1 year of retail experience is preferred.
- Retail supervisory / management experience is not required.
- Experience in leading groups or teams is preferred.
- Maintain a strong customer focus.
- Demonstrate exceptional interpersonal skills.
- Possess strong communication skills.
- Show knowledge of current fashion trends.
- Be energetic, outgoing, and assertive.
- Take initiative and show confidence.
- Master adaptability and flexibility.
- Balance multiple tasks while being detail-oriented.
- Engage in applied learning and proactive thinking.
- Exhibit a strong work ethic.
Compensation & Benefits
- Quarterly Sales Incentive Bonus
- Merchandise Discount
- Opportunities for Career Advancement
- Opportunity to Become a Brand Affiliate
- Training and Development
- A Global Team of People Who'll Celebrate you for Being YOU