About this role
Job title: Key Lead - Pearlridge Center, Hollister
About the Role The Key Lead ensures a quality in-store experience for customers by acting as the Floor Supervisor and guiding Brand Reps and Stock Associates to keep store operations running smoothly. As a member of the store leadership team, the Key Lead drives store performance on the floor through customer experience and achievement of daily sales.
What You'll Do
- Perform opening and closing routines.
- Operate POS systems.
- Fulfill OMNI channel orders.
- Demonstrate product knowledge and brand awareness while driving sales.
- Build and maintain visual displays.
- Analyze reporting to inform decision making.
- Protect store assets and perform inventory control.
- Represent the brand and exemplify company culture and values.
What We're Looking For
- High School Diploma or GED preferred, or equivalent; 1 year of retail experience preferred.
- Retail supervisory / management experience is not required; experience in leading groups or teams is preferred.
- Maintain a strong customer focus and demonstrate exceptional interpersonal skills.
- Possess strong communication skills and knowledge of current fashion trends.
- Energetic, outgoing, and assertive; take initiative and show confidence.
- Adaptable and flexible; able to balance multiple tasks with attention to detail.
- Engage in applied learning and proactive thinking; exhibit a strong work ethic.
Compensation & Benefits
- Starting pay is 18.70 USD per hour (pay range 18.70-18.70 per hour).
- Benefits include quarterly sales incentive bonus, merchandise discount, opportunities for career advancement, training and development, and a supportive global team.