Key Lead m/w/d - Murpark, Hollister

Job title: Key Lead m/w/d - Murpark, Hollister

About the Role The Key Lead is responsible for ensuring all customers receive quality in-store experience. They do this by acting as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates ensuring store operations are running effectively. The Key Lead is part of the store leadership team, responsible for driving store performance on the floor through customer experience and team achievement of daily sales.

What You'll Do

• Perform Opening and Closing Routines.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Demonstrate Product Knowledge, Brand Awareness, while driving sales.
• Build and maintain Visual Displays.
• Analyze reporting to inform decision making.
• Protect Store Assets & perform Inventory Control.
• Represent the Brand and Exemplify Company Culture and Values.

What We're Looking For

• Education - High School Diploma/ G.E.D. or equivalent preferred
• Retail Experience- At least 1 year of retail experience is preferred.
• Supervisor/ Managerial Experience- No supervisory/ management experience is required.
• CEFR B2 Fluency in English & German, required
• Maintain a strong customer focus.
• Demonstrate exceptional interpersonal skills.
• Possess strong communication skills.
• Show knowledge of current fashion trends.
• Be energetic, outgoing, and assertive.
• Take initiative and show confidence.
• Master adaptability and flexibility.
• Balance multiple tasks while being detail-oriented.
• Engage in applied learning and proactive thinking.
• Exhibit a strong work ethic.

Compensation & Benefits

• Starting rate for full-time is €31,524.27 annually; full-time range €31,524.27 - €36,226.13 annually; hours 38.5 per week. This is a part-time position of 20 hours per week with 14 salaries per year.
• Salary currency: USD (note: the posting lists EUR amounts for the full-time range; data extraction uses USD field).
• Benefits include: Quarterly Sales Incentive Bonus, Merchandise Discount, Employee Assistance Program (access to free psychological and behavioral health counseling), Opportunities for Career Advancement, Training and Development, Opportunity to Become a Brand Affiliate, and a Global Team of People Who'll Celebrate you for Being YOU.
• Additional note: Any job offers may be subject to applicable work visa formalities.