Key Lead m/w/d - Limbecker Platz, Hollister

Job title: Key Lead m/w/d - Limbecker Platz, Hollister

About the Role The Key Lead acts as the Floor Supervisor to ensure every customer receives a quality in-store experience. They are part of the store leadership team and coach Brand Reps and Stock Associates to keep store operations running effectively, while driving on-the-floor performance through customer experience and daily sales.

What You'll Do

• Perform Opening and Closing Routines.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Demonstrate Product Knowledge, Brand Awareness, while driving sales.
• Build and maintain Visual Displays.
• Analyze reporting to inform decision making.
• Protect Store Assets & perform Inventory Control.
• Represent the Brand and Exemplify Company Culture and Values.
• Availability Schedule will vary weekly but should expect to work at least 25 hours per week.
• Required availability on Saturdays and Sundays as well as certain holidays.
• In addition, during peak timeframes, hours will increase to support the needs of the business.

What We're Looking For

• Education- High School Diploma/ G.E.D. equivalent preferred
• Retail Experience- At least 1 year of retail experience is preferred.
• Supervisor/ Managerial Experience- No supervisory/ management experience is required.
• CEFR B2 Fluency in English & German, required
• Maintain a strong customer focus.
• Demonstrate exceptional interpersonal skills.
• Possess strong communication skills.
• Show knowledge of current fashion trends.
• Be energetic, outgoing, and assertive.
• Take initiative and show confidence.
• Master adaptability and flexibility.
• Balance multiple tasks while being detail-oriented.
• Engage in applied learning and proactive thinking.
• Exhibit a strong work ethic.

Compensation & Benefits

• The full-time starting rate for this position is €36,500.00 annually (i.e., the full-time recruiting pay range for this position is €36,500.00– €36,500.00 annually). The starting rate and range may be modified in the future.
• For the avoidance of doubt, our current full-time equivalent hours are 40 per week. This is a part-time position of 20 or 25 hours per week.
• Benefits and perks include: Quarterly Sales Incentive Bonus, Paid time off, Merchandise Discount, Employee assistance program (free psychological and behavioral health counseling), Flexible Schedule, Opportunities for Career Advancement, Opportunity to Become a Brand Affiliate, Training and Development, A Global Team of People Who'll Celebrate you for Being YOU.