About this role
Job title: Key Lead m/w/d - Dreilander Galerie, Hollister
About the Role The Key Lead acts as the Floor Supervisor at Hollister, Dreilander Galerie, guiding Brand Reps and Stock Associates to ensure a high-quality in-store experience. As a member of the store leadership team, you will drive store performance on the floor through customer experience and daily sales goals.
What You'll Do
- Perform Opening and Closing Routines.
- Operate Register/Point of Sale systems.
- Fulfill OMNI Channel Orders.
- Demonstrate Product Knowledge, Brand Awareness, while driving sales.
- Build and maintain Visual Displays.
- Analyze reporting to inform decision making.
- Protect Store Assets & perform Inventory Control.
- Represent the Brand and Exemplify Company Culture and Values.
What We're Looking For
- Education: High School Diploma/G.E.D. equivalent preferred.
- Retail Experience: At least 1 year of retail experience preferred.
- Supervisor/Managerial Experience: No supervisory/management experience required.
- CEFR B2 Fluency in English & German, required.
- Maintain a strong customer focus and demonstrate exceptional interpersonal skills.
- Possess strong communication skills and knowledge of current fashion trends.
- Energetic, outgoing, and assertive; take initiative and show confidence.
- Master adaptability and flexibility; balance multiple tasks while being detail-oriented.
- Engage in proactive learning and exhibit a strong work ethic.
Compensation & Benefits
- Salary: Full-time starting rate €36,500.00 annually; note: this is the full-time rate, hours for full-time are 40 per week. This is a part-time position of 20 or 25 hours per week.
- Benefits and perks: Quarterly Sales Incentive Bonus; Paid time off (which can increase with position and seniority); Merchandise Discount; Employee assistance program (free psychological and behavioral health counseling); Flexible Schedule; Opportunities for Career Advancement; Opportunity to Become a Brand Affiliate; Training and Development; A Global Team of People Who'll Celebrate you for Being YOU.
- Additional notes: Any job offers may be subject to applicable work visa formalities.