About this role
Job title: Key Lead - Moreno Valley Mall
About the Role The Key Lead is responsible for ensuring all customers receive quality in-store experience. They do this by acting as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates ensuring store operations are running effectively. The Key Lead is part of the store leadership team, responsible for driving store performance on the floor through customer experience and team achievement of daily sales.
What You'll Do
- Perform Opening and Closing Routines.
- Operate Register/Point of Sale systems.
- Fulfill OMNI Channel Orders.
- Demonstrate Product Knowledge, Brand Awareness, while driving sales.
- Build and maintain Visual Displays.
- Analyze reporting to inform decision making.
- Protect Store Assets & perform Inventory Control.
- Represent the Brand and Exemplify Company Culture and Values.
What We're Looking For
- High School Diploma/ G.E.D. preferred, or equivalent; 1 year of retail experience is preferred.
- Retail supervisory / management experience is not required. Experience in leading groups or teams is preferred.
- Maintain a strong customer focus.
- Demonstrate exceptional interpersonal skills.
- Possess strong communication skills.
- Show knowledge of current fashion trends.
- Be energetic, outgoing, and assertive.
- Take initiative and show confidence.
- Master adaptability and flexibility.
- Balance multiple tasks while being detail-oriented.
- Engage in applied learning and proactive thinking.
- Exhibit a strong work ethic.
Compensation & Benefits
- Starting rate for this position is $19.70 per hour. (USD)
- The starting rate and range may be modified in the future; the company lists a pay range of $19.70-$19.70 per hour.
- Benefits include Quarterly Sales Incentive Bonus, Merchandise Discount, Opportunities for Career Advancement, Opportunity to Become a Brand Affiliate, Training and Development, and a Global Team of People Who'll Celebrate you for Being YOU.
- Any job offers for this role could be subject to and conditional upon the applicant carrying out applicable work visa formalities.
- Life at A&F Co. is described as a global, digitally led omnichannel environment focused on purpose and leadership.