About this role
Job title: Key Lead - Miller Hill Mall
About the Role The Key Lead is a store leadership role focused on delivering a quality in-store experience. You’ll act as the Floor Supervisor, guiding Brand Reps and Stock Associates and ensuring store operations run smoothly. You’ll drive store performance on the floor through customer experience and the team’s daily sales.
What You'll Do
- Perform opening and closing routines
- Operate Point of Sale systems
- Fulfill OMNI Channel orders
- Demonstrate product knowledge and brand awareness while driving sales
- Build and maintain visual displays
- Analyze reporting to inform decision making
- Protect store assets and perform inventory control
- Represent the brand and exemplify company culture and values
What We're Looking For
- High School Diploma or GED preferred, or equivalent; 1 year of retail experience preferred
- Retail supervisory/management experience not required, but experience in leading groups or teams is preferred
- Maintain a strong customer focus
- Demonstrate exceptional interpersonal skills
- Possess strong communication skills
- Show knowledge of current fashion trends
- Be energetic, outgoing, and assertive
- Take initiative and show confidence
- Master adaptability and flexibility
- Balance multiple tasks while being detail-oriented
- Engage in applied learning and proactive thinking
- Exhibit a strong work ethic
Compensation & Benefits As an A&F associate, you’ll be eligible to participate in a variety of benefit programs designed to fit your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our culture and values. Additional incentives include: Quarterly Sales Incentive Bonus, Merchandise Discount, Opportunities for Career Advancement, Opportunity to Become a Brand Affiliate, Training and Development, and a supportive team culture focused on celebrating you.