About this role
Job title: Key Lead - Metrocentre, Hollister
About the Role
The Key Lead on the Metrocentre Hollister site is responsible for delivering quality in-store experiences by acting as Floor Supervisor, guiding Brand Reps and Stock Associates, and driving store performance on the sales floor. They are part of the store leadership team and focus on customer experience and team achievement of daily sales.
What You'll Do
- Perform Opening and Closing Routines.
- Operate Register/Point of Sale systems.
- Fulfill OMNI Channel Orders.
- Demonstrate Product Knowledge, Brand Awareness, while driving sales.
- Build and maintain Visual Displays.
- Analyze reporting to inform decision making.
- Protect Store Assets & perform Inventory Control.
- Represent the Brand and Exemplify Company Culture and Values.
What We're Looking For
- Education: High School Diploma/G.E.D. equivalent preferred.
- Retail Experience: At least 1 year of retail experience preferred.
- Supervisory/ Managerial Experience: No supervisory/ management experience is required.
- Maintain a strong customer focus.
- Demonstrate exceptional interpersonal skills.
- Possess strong communication skills.
- Show knowledge of current fashion trends.
- Be energetic, outgoing, and assertive.
- Take initiative and show confidence.
- Master adaptability and flexibility.
- Balance multiple tasks while being detail-oriented.
- Engage in applied learning and proactive thinking.
- Exhibit a strong work ethic.
- Schedule will vary weekly but should expect to work at least 16 hours per week; required availability on Saturdays and Sundays as well as certain holidays; during peak timeframes, hours may increase to support the needs of the business.
Compensation & Benefits
- Starting rate: £13.80 per hour (i.e., the recruiting pay range for this position is £13.80 - £13.80 per hour).
- Quarterly Sales Incentive Bonus
- Merchandise Discount
- Flexible Schedule
- Opportunities for Career Advancement
- Associate Assistance Program
- Opportunity to Become a Brand Affiliate
- Training and Development
- A Global Team of People Who'll Celebrate you for Being YOU
- Note: eligibility subject to completion of 90 day probationary period.