Key Lead - Meadows Mall, Hollister

Job title: Key Lead - Meadows Mall, Hollister

About the Role The Key Lead is responsible for ensuring all customers receive a quality in-store experience by acting as the Floor Supervisor and guiding Brand Reps and Stock Associates. They are part of the store leadership team and drive store performance on the floor through exceptional customer experience and achievement of daily sales.

What You'll Do

• Perform opening and closing routines.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Demonstrate Product Knowledge and Brand Awareness while driving sales.
• Build and maintain Visual Displays.
• Analyze reporting to inform decision making.
• Protect Store Assets & perform Inventory Control.
• Represent the Brand and exemplify Company Culture and Values.
• Work Schedule: varying weekly hours, at least 12-16 hours per week; required availability on Saturdays and Sundays and certain holidays; hours may increase during peak times.

What We're Looking For

• High School Diploma/ G.E.D. preferred, or equivalent; 1 year of retail experience preferred.
• Retail supervisory/management experience is not required but preferred.
• Experience in leading groups or teams is preferred.
• Maintain a strong customer focus.
• Demonstrate exceptional interpersonal and communication skills.
• Knowledge of current fashion trends.
• Be energetic, outgoing, and assertive.
• Take initiative and show confidence.
• Master adaptability and flexibility.
• Balance multiple tasks while being detail-oriented.
• Engage in applied learning and proactive thinking.
• Exhibit a strong work ethic.

Nice to Have

• Prior experience leading groups or teams (preferred).
• Brand affinity or passion for Abercrombie brand.

Compensation & Benefits

• Starting rate: $15.85 per hour (pay range also $15.85 per hour).
• Quarterly Sales Incentive Bonus.
• Merchandise Discount.
• Opportunities for Career Advancement.
• Opportunity to Become a Brand Affiliate.
• Training and Development.
• A Global Team of People Who'll Celebrate you for Being YOU.

Notes: Any job offers may be subject to applicable work visa formalities. You may be contacted to provide required documents.