About this role
Job title: Key Lead - MainPlace Mall, Abercrombie & Fitch
About the Role The Key Lead acts as the Floor Supervisor, guiding Brand Reps and Stock Associates to ensure a quality in-store experience and strong floor performance. You’ll be part of the store leadership team and drive customer experience and daily sales through coaching and hands-on operations on the MainPlace Mall location.
What You'll Do
- Perform opening and closing routines.
- Operate Register/Point of Sale systems.
- Fulfill OMNI Channel Orders.
- Demonstrate product knowledge and brand awareness while driving sales.
- Build and maintain visual displays.
- Analyze reporting to inform decision making.
- Protect store assets and perform inventory control.
- Represent the Brand and exemplify Company Culture and Values.
- Work schedule requirements: schedule will vary weekly, with at least 12-16 hours per week; mandatory availability on Saturdays and Sundays and certain holidays; during peak times hours may increase to support the business.
What We're Looking For
- High School Diploma/G.E.D. preferred, or equivalent; 1 year of retail experience preferred.
- Retail supervisory/management experience is not required; experience leading groups or teams is preferred.
- Maintain a strong customer focus.
- Demonstrate exceptional interpersonal skills.
- Possess strong communication skills.
- Show knowledge of current fashion trends.
- Be energetic, outgoing, and assertive.
- Take initiative and show confidence.
- Master adaptability and flexibility.
- Balance multiple tasks while being detail-oriented.
- Engage in applied learning and proactive thinking.
- Exhibit a strong work ethic.
Compensation & Benefits
- Salary: The starting rate for this position is $19.70 per hour. The recruiting pay range is $19.70-$19.70 per hour.
- Benefits and incentives: Quarterly Sales Incentive Bonus; Merchandise Discount; Opportunities for Career Advancement; Training and Development; A Global Team that celebrates you.