About this role
Job title: Key Lead - Kentucky Oaks Mall, Hollister
About the Role The Key Lead is responsible for ensuring all customers receive a quality in-store experience by acting as the Floor Supervisor, guiding Brand Reps and Stock Associates and driving store performance on the floor through customer experience and daily sales.
What You'll Do
- Perform Opening and Closing Routines.
- Operate Register/Point of Sale systems.
- Fulfill OMNI Channel Orders.
- Demonstrate Product Knowledge, Brand Awareness, while driving sales.
- Build and maintain Visual Displays.
- Analyze reporting to inform decision making.
- Protect Store Assets & perform Inventory Control.
- Represent the Brand and Exemplify Company Culture and Values.
- Work Schedule Requirements: Schedule will vary weekly, but you should expect to work at least 12-16 hours per week. Required availability on Saturdays and Sundays as well as certain holidays. In addition, during peak timeframes, hours will increase to support the needs of the business.
What We're Looking For
- High School Diploma/G.E.D. preferred, or equivalent; 1 year of retail experience is preferred.
- Retail supervisory/management experience is not required, but leading groups or teams is preferred.
- Maintain a strong customer focus and demonstrate exceptional interpersonal and communication skills.
- Show knowledge of current fashion trends; be energetic, outgoing, and assertive.
- Take initiative, show confidence, and adapt to change; balance multiple tasks with attention to detail.
- Engage in applied learning and proactive thinking; exhibit a strong work ethic.
Compensation & Benefits
- Quarterly Sales Incentive Bonus
- Merchandise Discount
- Opportunities for Career Advancement
- Opportunity to Become a Brand Affiliate
- Training and Development
- A Global Team of People Who'll Celebrate you for Being YOU