About this role
About the Role The Key Lead acts as the Floor Supervisor to ensure all customers receive a quality in-store experience. As part of the store leadership team, you will guide Brand Reps and Stock Associates to drive on‑floor performance and daily sales through excellent customer experience and teamwork. What You'll Do
- Perform opening and closing routines.
- Operate Register/Point of Sale systems.
- Fulfill OMNI Channel Orders.
- Demonstrate product knowledge and brand awareness while driving sales.
- Build and maintain visual displays.
- Analyze reporting to inform decision making.
- Protect store assets and perform inventory control.
- Represent the brand and exemplify company culture and values. What We're Looking For
- Education: High School Diploma/G.E.D. equivalent preferred.
- Retail Experience: At least 1 year of retail experience preferred.
- Supervisor/Managerial Experience: Not required.
- Maintain a strong customer focus.
- Demonstrate exceptional interpersonal skills.
- Possess strong communication skills.
- Show knowledge of current fashion trends.
- Be energetic, outgoing, and assertive.
- Take initiative and show confidence.
- Master adaptability and flexibility.
- Balance multiple tasks while being detail-oriented.
- Engage in applied learning and proactive thinking.
- Exhibit a strong work ethic. Compensation & Benefits
- Starting rate: £16.20 per hour.
- Quarterly Sales Incentive Bonus
- Merchandise Discount
- Flexible Schedule
- Opportunities for Career Advancement
- Associate Assistance Program
- Opportunity to Become a Brand Affiliate
- Training and Development
- A Global Team of People Who'll Celebrate you for Being YOU
- Pending completion of 90 day probationary period
- Any job offers could be subject to applicable work visa formalities.