About this role
Job title: Key Lead - Kalverstraat
About the Role The Key Lead helps deliver a quality in-store experience by acting as Floor Supervisor, guiding Brand Reps and Stock Associates, and driving store performance on the sales floor. As a member of the store leadership team, they ensure daily operations run smoothly and the customer experience aligns with Abercrombie & Fitch Co.'s culture and values.
What You'll Do
- Perform Opening and Closing Routines.
- Operate Register/Point of Sale systems.
- Fulfill OMNI Channel Orders.
- Demonstrate Product Knowledge and Brand Awareness while driving sales.
- Build and maintain Visual Displays.
- Analyze reporting to inform decision making.
- Protect Store Assets & perform Inventory Control.
- Represent the Brand and Exemplify Company Culture and Values.
What We're Looking For
- Education: High School Diploma/ GED equivalent preferred.
- Retail Experience: At least 1 year of retail experience is preferred.
- Supervisor/ Managerial Experience: No supervisory/ management experience is required.
- CEFR B2 Fluency in English & Dutch, required.
- Maintain a strong customer focus.
- Demonstrate exceptional interpersonal skills.
- Possess strong communication skills.
- Show knowledge of current fashion trends.
- Be energetic, outgoing, and assertive.
- Take initiative and show confidence.
- Master adaptability and flexibility.
- Balance multiple tasks while being detail-oriented.
- Engage in applied learning and proactive thinking.
- Exhibit a strong work ethic.
Compensation & Benefits
- Salary: The full-time starting rate for this position is 33196.80€ annually (i.e., the full-time recruiting pay range for this position is 33196.80€ – 33196.80€ annually). The full-time equivalent hours are 38 per week.
- Benefits/Incentives: Quarterly Sales Incentive Bonus; Merchandise Discount; Opportunities for Career Advancement; Training and Development; A Global Team of People Who'll Celebrate you for Being YOU.
- Other notes: Offers may be subject to applicable work visa formalities.