About this role
Job title: Key Lead - Imperial Valley Mall, Hollister
About the Role The Key Lead is responsible for ensuring all customers receive a quality in-store experience by acting as the Floor Supervisor, guiding Brand Reps and Stock Associates to keep store operations running effectively. As part of the store leadership team, the Key Lead drives store performance on the floor through exceptional customer experience and achievement of daily sales goals.
What You'll Do
- Perform Opening and Closing Routines.
- Operate Register/Point of Sale systems.
- Fulfill OMNI Channel Orders.
- Demonstrate Product Knowledge and Brand Awareness while driving sales.
- Build and maintain Visual Displays.
- Analyze reporting to inform decision making.
- Protect Store Assets and perform Inventory Control.
- Represent the Brand and exemplify Company Culture and Values.
What We're Looking For
- High School Diploma/G.E.D. preferred, or equivalent; 1 year of retail experience preferred.
- Retail supervisory/management experience is not required.
- Experience in leading groups or teams is preferred.
- Maintain a strong customer focus.
- Demonstrate exceptional interpersonal skills.
- Possess strong communication skills.
- Show knowledge of current fashion trends.
- Be energetic, outgoing, and assertive.
- Take initiative and show confidence.
- Master adaptability and flexibility.
- Balance multiple tasks while being detail-oriented.
- Engage in applied learning and proactive thinking.
- Exhibit a strong work ethic.
Nice to Have
- Experience in leading groups or teams is preferred.
Compensation & Benefits
- Starting rate: $19.70 per hour.
- Quarterly Sales Incentive Bonus.
- Merchandise Discount.
- Opportunities for Career Advancement.
- Opportunity to Become a Brand Affiliate.
- Training and Development.
- A Global Team of People Who'll Celebrate you for Being YOU.