About this role
Job title: Key Lead - Haywood Mall
About the Role The Key Lead serves as the Floor Supervisor and part of the store leadership team at Hollister in Haywood Mall, guiding Brand Reps and Stock Associates to ensure a quality in-store experience and drive daily sales on the floor.
What You'll Do
- Perform opening and closing routines.
- Operate Register/Point of Sale systems.
- Fulfill OMNI Channel Orders.
- Demonstrate product knowledge and brand awareness while driving sales.
- Build and maintain visual displays.
- Analyze reporting to inform decision making.
- Protect store assets and perform inventory control.
- Represent the Brand and exemplify company culture and values.
- Work schedule varies weekly; expect to work at least 12-16 hours per week with required availability on Saturdays and Sundays and certain holidays; hours may increase during peak periods.
What We're Looking For
- High School Diploma/G.E.D. preferred, or equivalent; 1 year of retail experience preferred.
- Retail supervisory/management experience is not required.
- Experience in leading groups or teams is preferred.
- Maintain a strong customer focus.
- Demonstrate exceptional interpersonal skills.
- Possess strong communication skills.
- Show knowledge of current fashion trends.
- Be energetic, outgoing, and assertive.
- Take initiative and show confidence.
- Master adaptability and flexibility.
- Balance multiple tasks while being detail-oriented.
- Engage in applied learning and proactive thinking.
- Exhibit a strong work ethic.
Compensation & Benefits
- Quarterly Sales Incentive Bonus
- Merchandise Discount
- Opportunities for Career Advancement
- Opportunity to Become a Brand Affiliate
- Training and Development
- A Global Team of People Who'll Celebrate you for Being YOU
- We offer competitive benefits aligned to our culture and values.