About this role
Job title: Key Lead - Hanes Mall, Hollister
About the Role The Key Lead is responsible for ensuring customers receive a quality in-store experience and acts as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates to keep store operations running effectively. As part of the store leadership team, the Key Lead drives store performance on the floor through customer experience and the achievement of daily sales.
What You'll Do
- Perform Opening and Closing Routines.
- Operate Register/Point of Sale systems.
- Fulfill OMNI Channel Orders.
- Demonstrate Product Knowledge and Brand Awareness while driving sales.
- Build and maintain Visual Displays.
- Analyze reporting to inform decision making.
- Protect Store Assets and perform Inventory Control.
- Represent the Brand and Exemplify Company Culture and Values.
What We're Looking For
- High School Diploma/ GED preferred, or equivalent; 1 year of retail experience preferred.
- Retail supervisory/management experience not required; experience in leading groups or teams is preferred.
- Maintain a strong customer focus; exceptional interpersonal and communication skills.
- Knowledge of current fashion trends; energetic, outgoing, and assertive.
- Take initiative, show confidence, adaptability and flexibility; able to balance multiple tasks and be detail-oriented.
- Willingness to learn and proactive thinking; strong work ethic.
Compensation & Benefits
- Quarterly Sales Incentive Bonus
- Merchandise Discount
- Opportunities for Career Advancement
- Opportunity to Become a Brand Affiliate
- Training and Development
- A Global Team of People Who'll Celebrate you for Being YOU
- Committed to providing simple, competitive, and comprehensive benefits aligned with company culture