About this role
Job title: Key Lead - Greenwood Park Mall, Hollister
About the Role The Key Lead supports the store leadership team at Abercrombie & Fitch Co. by acting as Floor Supervisor, guiding Brand Reps and Stock Associates, and driving a quality in-store experience on the sales floor. They will contribute to store performance on the floor through customer experience and daily sales while upholding Brand values.
What You'll Do
- Perform Opening and Closing Routines.
- Operate Register/Point of Sale systems.
- Fulfill OMNI Channel Orders.
- Demonstrate Product Knowledge and Brand Awareness while driving sales.
- Build and maintain Visual Displays.
- Analyze reporting to inform decision making.
- Protect Store Assets & perform Inventory Control.
- Represent the Brand and Exemplify Company Culture and Values.
What We're Looking For
- High School Diploma/G.E.D. preferred, or equivalent; 1 year of retail experience preferred.
- Retail supervisory/management experience is not required, but experience leading groups or teams is preferred.
- Maintain a strong customer focus.
- Demonstrate exceptional interpersonal and communication skills.
- Show knowledge of current fashion trends.
- Be energetic, outgoing, and assertive. Take initiative and show confidence.
- Master adaptability and flexibility.
- Balance multiple tasks while being detail-oriented.
- Engage in applied learning and proactive thinking.
- Exhibit a strong work ethic.
Nice to Have
- High School Diploma/G.E.D. preferred, or equivalent; 1 year of retail experience preferred.
- Experience in leading groups or teams is preferred.
Compensation & Benefits
- Quarterly Sales Incentive Bonus
- Merchandise Discount
- Opportunities for Career Advancement
- Opportunity to Become a Brand Affiliate
- Training and Development
- A Global Team of People Who'll Celebrate you for Being YOU