About this role
Job title: Key Lead - Forum Carlsbad
About the Role The Key Lead is responsible for ensuring all customers receive a quality in-store experience. They act as Floor Supervisor, guiding Brand Reps and Stock Associates to keep store operations running smoothly. As a member of the store leadership team, they drive on-floor performance through customer experience and daily sales goals.
What You'll Do
- Opening and Closing Routines
- Operate Register/Point of Sale systems
- Fulfill OMNI Channel Orders
- Demonstrate Product Knowledge, Brand Awareness, while driving sales
- Build and maintain Visual Displays
- Analyze reporting to inform decision making
- Protect Store Assets & perform Inventory Control
- Represent the Brand and Exemplify Company Culture and Values
What We're Looking For
- High School Diploma/ G.E.D. preferred, or equivalent
- 1 year of retail experience preferred
- Retail supervisory / management experience is not required
- Experience in leading groups or teams is preferred
- Maintain a strong customer focus
- Demonstrate exceptional interpersonal skills
- Possess strong communication skills
- Show knowledge of current fashion trends
- Be energetic, outgoing, and assertive
- Take initiative and show confidence
- Master adaptability and flexibility
- Balance multiple tasks while being detail-oriented
- Engage in applied learning and proactive thinking
- Exhibit a strong work ethic
Nice to Have
- Retail experience preferred
Compensation & Benefits
- Starting rate: $21.00 per hour
- Quarterly Sales Incentive Bonus
- Merchandise Discount
- Opportunities for Career Advancement
- Opportunity to Become a Brand Affiliate
- Training and Development
- A Global Team of People Who'll Celebrate you for Being YOU