About this role
Job title: Key Lead - Empire Mall, Hollister
About the Role The Key Lead serves as the Floor Supervisor at Hollister in Empire Mall, driving store performance on the floor through delivering a quality in-store experience and coaching Brand Reps and Stock Associates. They are part of the store leadership team responsible for ensuring store operations run smoothly and sales goals are met.
What You'll Do
- Perform Opening and Closing Routines.
- Operate Register/Point of Sale systems.
- Fulfill OMNI Channel Orders.
- Demonstrate Product Knowledge and Brand Awareness while driving sales.
- Build and maintain Visual Displays.
- Analyze reporting to inform decision making.
- Protect Store Assets & perform Inventory Control.
- Represent the Brand and exemplify Company Culture and Values.
What We're Looking For
- High School Diploma/G.E.D. preferred, or equivalent; 1 year of retail experience is preferred.
- Retail supervisory/management experience is not required but preferred.
- Experience in leading groups or teams is preferred.
- Maintain a strong customer focus; demonstrate exceptional interpersonal and communication skills; show knowledge of current fashion trends; energetic, outgoing, and assertive; take initiative and show confidence; master adaptability and flexibility; balance multiple tasks while being detail-oriented; engage in proactive thinking; possess a strong work ethic.
Nice to Have
- High School Diploma/G.E.D. preferred, or equivalent; 1 year of retail experience is preferred. Retail supervisory/management experience is not required but preferred.
Compensation & Benefits
- Quarterly Sales Incentive Bonus
- Merchandise Discount
- Opportunities for Career Advancement
- Opportunity to Become a Brand Affiliate
- Training and Development
- A Global Team of People Who'll Celebrate you for Being YOU