About this role
Job title: Key Lead - Docks Bruxsel, Hollister
About the Role The Key Lead is responsible for delivering a quality in-store experience by acting as Floor Supervisor, guiding Brand Reps and Stock Associates to ensure smooth store operations. As part of the store leadership team, the Key Lead drives performance on the sales floor through customer experience and team achievement of daily targets.
What You'll Do
- Perform Opening and Closing Routines.
- Operate Register/Point of Sale systems.
- Fulfill OMNI Channel Orders.
- Demonstrate Product Knowledge, Brand Awareness, while driving sales.
- Build and maintain Visual Displays.
- Analyze reporting to inform decision making.
- Protect Store Assets & perform Inventory Control.
- Represent the Brand and Exemplify Company Culture and Values.
What We're Looking For
- Education- High School Diploma / G.E.D., or equivalent preferred
- Retail Experience- At least 1 year of retail experience is preferred.
- Supervisor/ Managerial Experience- No supervisory/ management experience is required.
- CEFR B2 Fluency in English & Dutch, required
- Maintain a strong customer focus.
- Demonstrate exceptional interpersonal skills.
- Possess strong communication skills.
- Show knowledge of current fashion trends.
- Be energetic, outgoing, and assertive.
- Take initiative and show confidence.
- Master adaptability and flexibility.
- Balance multiple tasks while being detail-oriented.
- Engage in applied learning and proactive thinking.
- Exhibit a strong work ethic.
Compensation & Benefits
- Quarterly bonus program
- Merchandise discount
- Mutual insurance and company provident insurance
- Employee Assistance Program
- Career development opportunities, we believe in internal promotion
- Training and development
- Attentive and personalized onboarding
- An international team of people who will celebrate you for who YOU are
- 13th month – 100% Pending probationary period You are trained on data up to October 2023.