Key Lead - Del Amo Fashion Center, Abercrombie & Fitch

Job title: Key Lead - Del Amo Fashion Center, Abercrombie & Fitch

About the Role The Key Lead is responsible for ensuring all customers receive a quality in-store experience. Acting as the Floor Supervisor, this role provides guidance and coaching to Brand Reps and Stock Associates to ensure store operations run effectively. The Key Lead is part of the store leadership team, driving store performance on the floor through customer experience and the team’s achievement of daily sales.

What You'll Do

• Perform Opening and Closing Routines.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Demonstrate Product Knowledge, Brand Awareness, while driving sales.
• Build and maintain Visual Displays.
• Analyze reporting to inform decision making.
• Protect Store Assets & perform Inventory Control.
• Represent the Brand and Exemplify Company Culture and Values.

What We're Looking For

• High School Diploma/ G.E.D. preferred, or equivalent; 1 year of retail experience is preferred.
• Retail supervisory / management experience is not required, but experience in leading groups or teams is preferred.
• Maintain a strong customer focus.
• Demonstrate exceptional interpersonal skills.
• Possess strong communication skills.
• Show knowledge of current fashion trends.
• Be energetic, outgoing, and assertive.
• Take initiative and show confidence.
• Master adaptability and flexibility.
• Balance multiple tasks while being detail-oriented.
• Engage in applied learning and proactive thinking.
• Exhibit a strong work ethic.

Compensation & Benefits

• The starting rate for this position is $19.70 per hour (i.e., the recruiting pay range for this position is $19.70-$19.70 per hour).
• As an Abercrombie & Fitch Co. associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. We also provide competitive incentives to reward the commitment our associates have for moving our global business forward: Quarterly Sales Incentive Bonus, Merchandise Discount, Opportunities for Career Advancement, Training and Development, and a supportive global team culture.