About this role
Job title: Key Lead - Deerbrook Mall, Hollister
About the Role The Key Lead is part of the store leadership team responsible for delivering a quality in-store experience and driving store performance on the floor through customer experience and team achievement of daily sales. They act as Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates to ensure store operations run effectively.
What You'll Do
- Perform Opening and Closing Routines.
- Operate Register/Point of Sale systems.
- Fulfill OMNI Channel Orders.
- Demonstrate Product Knowledge, Brand Awareness, while driving sales.
- Build and maintain Visual Displays.
- Analyze reporting to inform decision making.
- Protect Store Assets & perform Inventory Control.
- Represent the Brand and Exemplify Company Culture and Values.
What We're Looking For
- High School Diploma/ G.E.D. preferred, or equivalent; 1 year of retail experience preferred.
- Retail supervisory/management experience is not required; experience in leading groups or teams is preferred.
- Maintain a strong customer focus and possess exceptional interpersonal & communication skills.
- Demonstrate knowledge of current fashion trends and be energetic, outgoing, and assertive.
- Take initiative, show confidence, master adaptability and flexibility, and balance multiple tasks while being detail-oriented.
- Exhibit a strong work ethic.
Compensation & Benefits A&F is committed to providing simple, competitive, and comprehensive benefits that fit you and your lifestyle, including a quarterly sales incentive bonus, merchandise discount, opportunities for career advancement, and training and development. Opportunity to become a Brand Affiliate; celebrate you as part of a global team.