About this role
About the Role The Key Lead is responsible for ensuring all customers receive a quality in-store experience by acting as the Floor Supervisor, guiding Brand Reps and Stock Associates, and ensuring store operations run smoothly. As part of the store leadership team, this role drives store performance on the floor through customer experience and team achievement of daily sales. What You'll Do
- Perform Opening and Closing Routines.
- Operate Register/Point of Sale systems.
- Fulfill OMNI Channel Orders.
- Demonstrate Product Knowledge, Brand Awareness, while driving sales.
- Build and maintain Visual Displays.
- Analyze reporting to inform decision making.
- Protect Store Assets & perform Inventory Control.
- Represent the Brand and Exemplify Company Culture and Values. What We're Looking For
- Education: High School Diploma/ G.E.D. equivalent preferred.
- Retail Experience: At least 1 year of retail experience is preferred.
- Supervisor/ Managerial Experience: No supervisory/ management experience is required.
- Maintain a strong customer focus.
- Demonstrate exceptional interpersonal skills.
- Possess strong communication skills.
- Show knowledge of current fashion trends.
- Be energetic, outgoing, and assertive.
- Take initiative and show confidence.
- Master adaptability and flexibility.
- Balance multiple tasks while being detail-oriented.
- Engage in applied learning and proactive thinking.
- Exhibit a strong work ethic. Compensation & Benefits
- Starting rate: £16.20 per hour (i.e., the recruiting pay range for this position is £16.20 - £16.20 per hour). Salary is in GBP; the posted range may be modified in the future.
- Benefits and perks include: Quarterly Sales Incentive Bonus, Merchandise Discount, Flexible Schedule, Opportunities for Career Advancement, Associate Assistance Program, Opportunity to Become a Brand Affiliate, Training and Development. A Global Team of People Who'll Celebrate you for Being YOU.
- Note: Any job offers may be subject to applicable work visa formalities.