About this role
Job title: Key Lead - Cottonwood Mall, Hollister
About the Role The Key Lead acts as the Floor Supervisor, ensuring all customers receive a quality in-store experience and helping drive store performance on the sales floor. This role is part of the store leadership team and focuses on coaching Brand Reps and Stock Associates to ensure store operations run effectively.
What You'll Do
- Opening and Closing Routines
- Operate Register/Point of Sale systems
- Fulfill OMNI Channel Orders
- Demonstrate Product Knowledge and Brand Awareness while driving sales
- Build and maintain Visual Displays
- Analyze reporting to inform decision making
- Protect Store Assets & perform Inventory Control
- Represent the Brand and Exemplify Company Culture and Values
What We're Looking For
- High School Diploma/ G.E.D. preferred, or equivalent
- 1 year of retail experience preferred
- Retail supervisory/management experience is not required
- Experience in leading groups or teams preferred
- Maintain a strong customer focus
- Demonstrate exceptional interpersonal skills
- Possess strong communication skills
- Show knowledge of current fashion trends
- Be energetic, outgoing, and assertive
- Take initiative and show confidence
- Master adaptability and flexibility
- Balance multiple tasks while being detail-oriented
- Engage in applied learning and proactive thinking
- Exhibit a strong work ethic
Compensation & Benefits
- Quarterly Sales Incentive Bonus
- Merchandise Discount
- Opportunities for Career Advancement
- Training and Development
- A Global Team of People Who'll Celebrate you for Being YOU