About this role
Job title: Key Lead - Chantry Place, Hollister
About the Role The Key Lead is responsible for ensuring customers receive a quality in-store experience by acting as the Floor Supervisor and guiding Brand Reps and Stock Associates. As part of the store leadership team, this role drives store performance on the sales floor through exceptional customer experience and effective team execution.
What You'll Do
- Perform Opening and Closing Routines.
- Operate Register/Point of Sale systems.
- Fulfill OMNI Channel Orders.
- Demonstrate Product Knowledge and Brand Awareness while driving sales.
- Build and maintain Visual Displays.
- Analyze reporting to inform decision making.
- Protect Store Assets and perform Inventory Control.
- Represent the Brand and exemplify Company Culture and Values.
What We're Looking For
- Education: High School Diploma/ G.E.D. equivalent preferred.
- Retail Experience: At least 1 year of retail experience is preferred.
- Supervisor/ Managerial Experience: No supervisory/ management experience is required.
- Maintain a strong customer focus.
- Demonstrate exceptional interpersonal skills.
- Possess strong communication skills.
- Show knowledge of current fashion trends.
- Be energetic, outgoing, and assertive.
- Take initiative and show confidence.
- Master adaptability and flexibility.
- Balance multiple tasks while being detail-oriented.
- Engage in applied learning and proactive thinking.
- Exhibit a strong work ethic.
Compensation & Benefits
- Hourly rate: £13.80 per hour (starting rate; range listed as £13.80 - £13.80 per hour).
- Benefits include: Quarterly Sales Incentive Bonus, Merchandise Discount, Flexible Schedule, Opportunities for Career Advancement, Associate Assistance Program, Training and Development, and a supportive global team.