About this role
Job title: Key Lead - Broadway Square, Hollister
About the Role
The Key Lead serves on the store leadership team to ensure every customer experiences quality service on the sales floor. As Floor Supervisor, they guide Brand Reps and Stock Associates and drive store performance through customer experience and daily sales goals.
What You'll Do
- Perform opening and closing routines.
- Operate Register/Point of Sale systems.
- Fulfill OMNI Channel Orders.
- Demonstrate product knowledge and brand awareness while driving sales.
- Build and maintain visual displays.
- Analyze reporting to inform decision making.
- Protect store assets and perform inventory control.
- Represent the Brand and exemplify company culture and values.
What We're Looking For
- High School Diploma/G.E.D. preferred, or equivalent; 1 year of retail experience preferred.
- Retail supervisory/management experience is not required; experience in leading groups or teams is preferred.
- Maintain a strong customer focus with exceptional interpersonal and communication skills.
- Show knowledge of current fashion trends; be energetic, outgoing, and assertive; take initiative and show confidence.
- Demonstrate adaptability and flexibility; balance multiple tasks and be detail-oriented.
- Engage in applied learning and proactive thinking; exhibit a strong work ethic.
Compensation & Benefits
- Quarterly Sales Incentive Bonus
- Merchandise Discount
- Opportunities for Career Advancement
- Training and Development
- A Global Team of People Who'll Celebrate you for Being YOU