About this role
Job title: Key Lead - Brea Mall
About the Role The Key Lead acts as Floor Supervisor on the sales floor, ensuring a quality in-store experience for customers and guiding Brand Reps and Stock Associates. As a member of the store leadership team, you’ll drive store performance on the floor through customer experience and daily sales achievement.
What You'll Do
- Perform Opening and Closing Routines.
- Operate Register/Point of Sale systems.
- Fulfill OMNI Channel Orders.
- Demonstrate Product Knowledge and Brand Awareness while driving sales.
- Build and maintain Visual Displays.
- Analyze reporting to inform decision making.
- Protect Store Assets & perform Inventory Control.
- Represent the Brand and Exemplify Company Culture and Values.
What We're Looking For
- High School Diploma/ GED preferred, or equivalent; 1 year of retail experience preferred.
- Retail supervisory/management experience is not required; leadership experience is preferred.
- Maintain a strong customer focus; demonstrate exceptional interpersonal skills.
- Knowledge of current fashion trends; energetic, outgoing, and assertive.
- Take initiative, show confidence, adaptability, and flexibility.
- Ability to balance multiple tasks and be detail-oriented; proactive thinking and strong work ethic.
Compensation & Benefits
- Starting rate: $19.70 per hour (USD).
- A&F offers a variety of benefit programs designed to fit you and your lifestyle.
- Competitive incentives including Quarterly Sales Incentive Bonus, Merchandise Discount, Opportunities for Career Advancement, Training and Development, and recognition for being you.