About this role
Job title: Key Lead - Beachwood Place, Hollister
About the Role The Key Lead acts as the Floor Supervisor, ensuring all customers receive a quality in-store experience. They guide Brand Reps and Stock Associates to ensure store operations run smoothly and help drive store performance on the floor through outstanding customer experience and team achievement of daily sales.
What You'll Do
- Act as Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates to ensure store operations run smoothly.
- Perform Opening and Closing Routines.
- Operate Register / Point of Sale systems.
- Fulfill OMNI Channel Orders.
- Demonstrate Product Knowledge and Brand Awareness while driving sales.
- Build and maintain Visual Displays.
- Analyze reporting to inform decision making.
- Protect Store Assets and perform Inventory Control.
- Represent the Brand and exemplify Company Culture and Values.
What We're Looking For
- High School Diploma/G.E.D. preferred, or equivalent.
- 1 year of retail experience preferred.
- Retail supervisory/management experience is not required, but experience leading groups or teams is preferred.
- Maintain a strong customer focus.
- Demonstrate exceptional interpersonal skills.
- Possess strong communication skills.
- Show knowledge of current fashion trends.
- Be energetic, outgoing, and assertive.
- Take initiative and show confidence.
- Master adaptability and flexibility.
- Balance multiple tasks while being detail-oriented.
- Engage in applied learning and proactive thinking.
- Exhibit a strong work ethic.
- Availability on Saturdays and Sundays as well as certain holidays is required; schedule will vary weekly and hours may increase during peak times.
Nice to Have
- Familiarity with OMNI Channel processes and retail operations is a plus.
- Experience leading groups or teams is preferred.
Compensation & Benefits
- Quarterly Sales Incentive Bonus
- Merchandise Discount
- Opportunities for Career Advancement
- Training and Development
- A Global Team of People Who'll Celebrate You for Being YOU