About this role
Job title: Key Lead - Baybrook Mall, Hollister
About the Role The Key Lead acts as Floor Supervisor and is part of the store leadership team. They guide Brand Reps and Stock Associates to ensure a quality in-store experience and drive store performance on the floor through customer experience and daily sales.
What You'll Do
- Perform Opening and Closing Routines.
- Operate Register/Point of Sale systems.
- Fulfill OMNI Channel Orders.
- Demonstrate Product Knowledge and Brand Awareness while driving sales.
- Build and maintain Visual Displays.
- Analyze reporting to inform decision making.
- Protect Store Assets & perform Inventory Control.
- Represent the Brand and exemplify Company Culture and Values.
What We're Looking For
- High School Diploma/G.E.D. preferred, or equivalent; 1 year of retail experience preferred.
- Retail supervisory/management experience is not required; experience in leading groups or teams is preferred.
- Maintain a strong customer focus and demonstrate exceptional interpersonal and communication skills.
- Show knowledge of current fashion trends; be energetic, outgoing, and assertive.
- Take initiative and show confidence; master adaptability and flexibility.
- Balance multiple tasks while being detail-oriented; engage in applied learning and proactive thinking.
- Exhibit a strong work ethic.
Compensation & Benefits
- Quarterly Sales Incentive Bonus
- Merchandise Discount
- Opportunities for Career Advancement
- Opportunity to Become a Brand Affiliate
- Training and Development
- A Global Team of People Who'll Celebrate you for Being YOU