About this role
Job title: Key Lead - Baybrook Mall, abercrombie kids
About the Role The Key Lead is responsible for ensuring all customers receive a quality in-store experience. They act as Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates to ensure store operations run smoothly. As part of the store leadership team, the Key Lead focuses on driving store performance on the floor through customer experience and daily sales goals.
What You'll Do
- Perform opening and closing routines.
- Operate register/point of sale systems.
- Fulfill Omni-Channel orders.
- Demonstrate product knowledge and brand awareness while driving sales.
- Build and maintain visual displays.
- Analyze reporting to inform decision making.
- Protect store assets and perform inventory control.
- Represent the brand and exemplify company culture and values.
What We're Looking For
- High school diploma/G.E.D. preferred, or equivalent; 1 year of retail experience preferred.
- Retail supervisory/management experience is not required; experience in leading groups or teams is preferred.
- Maintain a strong customer focus.
- Demonstrate exceptional interpersonal and communication skills.
- Knowledge of current fashion trends; energetic, outgoing, and assertive.
- Take initiative, show confidence; master adaptability and flexibility.
- Ability to balance multiple tasks while being detail-oriented.
- Engage in applied learning and proactive thinking.
- Exhibit a strong work ethic.
Nice to Have
- Experience leading groups or teams is preferred.
Compensation & Benefits
- Quarterly sales incentive bonus
- Merchandise discount
- Opportunities for career advancement
- Opportunity to become a Brand Affiliate
- Training and development
- A global team of people who celebrate you for being YOU