About this role
Job title: Key Lead - Battlefield Mall, Hollister
About the Role The Key Lead acts as the Floor Supervisor, guiding Brand Reps and Stock Associates to ensure a quality in-store experience. As part of the store leadership team, they drive store performance on the floor through customer experience and the achievement of daily sales.
What You'll Do
- Perform Opening and Closing Routines.
- Operate Register/Point of Sale systems.
- Fulfill OMNI Channel Orders.
- Demonstrate Product Knowledge, Brand Awareness, while driving sales.
- Build and maintain Visual Displays.
- Analyze reporting to inform decision making.
- Protect Store Assets & perform Inventory Control.
- Represent the Brand and Exemplify Company Culture and Values.
What We're Looking For
- High School Diploma/ G.E.D. preferred, or equivalent.
- 1 year of retail experience preferred; prior supervisory/management experience is not required.
- Experience in leading groups or teams is preferred.
- Maintain a strong customer focus and exceptional interpersonal and communication skills.
- Knowledge of current fashion trends; energetic, outgoing, and assertive.
- Take initiative, be confident, adaptable, and flexible; able to balance multiple tasks and be detail-oriented.
- Willingness to engage in applied learning and proactive thinking; strong work ethic.
Compensation & Benefits
- Quarterly Sales Incentive Bonus
- Merchandise Discount
- Opportunities for Career Advancement
- Opportunity to Become a Brand Affiliate
- Training and Development
- A Global Team of People Who'll Celebrate you for Being YOU