Key Lead - Atria Watford, Hollister

Job title: Key Lead - Atria Watford, Hollister

About the Role The Key Lead ensures all customers receive a quality in-store experience by acting as Floor Supervisor and guiding Brand Reps and Stock Associates to keep store operations running smoothly. They are part of the store leadership team, driving on-floor performance through exceptional customer experience and achievement of daily sales goals.

What You'll Do

• Perform Opening and Closing Routines.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Demonstrate Product Knowledge and Brand Awareness while driving sales.
• Build and maintain Visual Displays.
• Analyze reporting to inform decision making.
• Protect Store Assets and perform Inventory Control.
• Represent the Brand and exemplify Company Culture and Values.
• Schedule: Work hours will vary; expect to work at least 16 hours per week with required availability on Saturdays and Sundays and certain holidays. During peak periods, hours may increase to support the needs of the business.

What We're Looking For

• Education: High School Diploma/G.E.D. equivalent preferred.
• Retail Experience: At least 1 year of retail experience is preferred.
• Supervisor/ Managerial Experience: No supervisory/ management experience is required.
• Maintain a strong customer focus.
• Demonstrate exceptional interpersonal skills.
• Possess strong communication skills.
• Show knowledge of current fashion trends.
• Be energetic, outgoing, and assertive.
• Take initiative and show confidence.
• Master adaptability and flexibility.
• Balance multiple tasks while being detail-oriented.
• Engage in applied learning and proactive thinking.
• Exhibit a strong work ethic.

Compensation & Benefits

• Starting rate £15.10 per hour (i.e., the recruiting pay range for this position is £15.10 - £15.10 per hour). The starting rate and range may be modified in the future.
• Quarterly Sales Incentive Bonus.
• Merchandise Discount.
• Flexible Schedule.
• Opportunities for Career Advancement.
• Associate Assistance Program.
• Training and Development.
• A Global Team of People Who'll Celebrate you for Being YOU (pending completion of 90 day probationary period).