About this role
Job title: Key Lead
About the Role The Key Lead acts as the Floor Supervisor, guiding Brand Reps and Stock Associates to ensure the store runs effectively and delivers a quality in-store experience. As part of the store leadership team, they drive performance on the floor through customer focus and team achievement of daily sales.
What You'll Do
- Perform opening and closing routines
- Operate register/point of sale systems
- Fulfill omni-channel orders
- Demonstrate product knowledge and brand awareness while driving sales
- Build and maintain visual displays
- Analyze reporting to inform decision making
- Protect store assets and perform inventory control
- Represent the brand and exemplify company culture and values
- Work schedule varies; expect 12-16 hours per week with required weekend availability and increased hours during peak times
What We're Looking For
- High School Diploma/GED preferred, or equivalent; 1 year of retail experience preferred
- Retail supervisory/management experience not required; experience leading groups or teams preferred
- Strong customer focus and exceptional interpersonal skills
- Excellent communication and knowledge of current fashion trends
- Energetic, outgoing, assertive; take initiative and show confidence
- Master adaptability and flexibility; ability to balance multiple tasks and stay detail-oriented
- Willingness to engage in proactive learning and show a strong work ethic
Compensation & Benefits
- Starting rate: $19.70 per hour
- Benefits include Quarterly Sales Incentive Bonus, Merchandise Discount, Opportunities for Career Advancement, Training and Development; a Global team that celebrates you