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Key Lead

Abercrombie & Fitch Co
Sherman Oaks, CA
On-siteUSD 21 / hour

About this role

Job title: Key Lead

About the Role The Key Lead serves as the Floor Supervisor, ensuring a quality in-store experience for customers and guiding Brand Reps and Stock Associates. As part of the store leadership team, they drive on-floor performance and daily sales through customer focus and team achievement.

What You'll Do

  • Perform Opening and Closing Routines.
  • Operate Register/Point of Sale systems.
  • Fulfill OMNI Channel Orders.
  • Demonstrate Product Knowledge, Brand Awareness, while driving sales.
  • Build and maintain Visual Displays.
  • Analyze reporting to inform decision making.
  • Protect Store Assets & perform Inventory Control.
  • Represent the Brand and Exemplify Company Culture and Values.

What We're Looking For

  • High School Diploma/G.E.D. preferred, or equivalent; 1 year of retail experience is preferred. Retail supervisory / management experience is not required. Experience in leading groups or teams is preferred.
  • Maintain a strong customer focus.
  • Demonstrate exceptional interpersonal skills.
  • Possess strong communication skills.
  • Show knowledge of current fashion trends.
  • Be energetic, outgoing, and assertive.
  • Take initiative and show confidence.
  • Master adaptability and flexibility.
  • Balance multiple tasks while being detail-oriented.
  • Engage in applied learning and proactive thinking.
  • Exhibit a strong work ethic.

Nice to Have

  • Not specified in posting.

Compensation & Benefits

  • Starting rate: $20.90 per hour.
  • Quarterly Sales Incentive.
  • Merchandise Discount.
  • Opportunities for Career Advancement.
  • Training and Development.
  • A Global Team of People Who'll Celebrate you for Being YOU.

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