Key Lead

Job title: Key Lead

About the Role The Key Lead is responsible for ensuring all customers receive a quality in-store experience. They act as Floor Supervisor, guiding Brand Reps and Stock Associates to keep store operations running effectively. As part of the store leadership team, they drive store performance on the floor through customer experience and achieving daily sales targets.

What You'll Do

• Perform Opening and Closing Routines
• Operate Register/Point of Sale systems
• Fulfill OMNI Channel Orders
• Demonstrate Product Knowledge and Brand Awareness while driving sales
• Build and maintain Visual Displays
• Analyze reporting to inform decision making
• Protect Store Assets & perform Inventory Control
• Represent the Brand and exemplify Company Culture and Values

What We're Looking For

• Education: High School Diploma/G.E.D. equivalent preferred
• Retail Experience: At least 1 year of retail experience is preferred
• Supervisor/Managerial Experience: Not required
• CEFR B2 Fluency in English & Dutch, required
• Maintain a strong customer focus; demonstrate exceptional interpersonal skills
• Possess strong communication skills; knowledge of current fashion trends
• Energetic, outgoing, and assertive; take initiative and show confidence
• Master adaptability and flexibility; balance multiple tasks while being detail-oriented
• Engage in applied learning and proactive thinking; exhibit a strong work ethic

Compensation & Benefits

• Full-time starting rate is 33,197.47 EUR annually (full-time equivalent) with a fixed range of 33,197.47 EUR
• Quarterly Sales Incentive Bonus
• Merchandise Discount
• Opportunities for Career Advancement
• Opportunity to Become a Brand Affiliate
• Training and Development
• A Global Team of People Who'll Celebrate you for Being YOU