About this role
Job title: Key Lead
About the Role The Key Lead on the Westfield Culver City Hollister page ensures customers receive a quality in-store experience by acting as the Floor Supervisor and guiding Brand Reps and Stock Associates. You’ll help drive store performance on the floor through customer experience and team achievement of daily sales.
What You'll Do
- Perform Opening and Closing Routines
- Operate Register/Point of Sale systems
- Fulfill OMNI Channel Orders
- Demonstrate Product Knowledge and Brand Awareness while driving sales
- Build and maintain Visual Displays
- Analyze reporting to inform decision making
- Protect Store Assets & perform Inventory Control
- Represent the Brand and Exemplify Company Culture and Values
What We're Looking For
- High School Diploma/G.E.D. preferred, or equivalent
- 1 year of retail experience preferred
- Retail supervisory / management experience is not required
- Experience in leading groups or teams is preferred
- Maintain a strong customer focus
- Demonstrate exceptional interpersonal skills
- Possess strong communication skills
- Show knowledge of current fashion trends
- Be energetic, outgoing, and assertive
- Take initiative and show confidence
- Master adaptability and flexibility
- Balance multiple tasks while being detail-oriented
- Engage in applied learning and proactive thinking
- Exhibit a strong work ethic
Nice to Have
- Availability to work Saturdays, Sundays, and holidays
- Prior experience in omni-channel or visual merchandising
Compensation & Benefits
- Starting rate: $20.90 per hour (pay range $20.90-$20.90 per hour)
- Benefits and perks: Quarterly Sales Incentive Bonus, Merchandise Discount, Opportunities for Career Advancement, Opportunity to Become a Brand Affiliate, Training and Development