About this role
Job title: Key Lead
About the Role The Key Lead acts as Floor Supervisor, guiding Brand Reps and Stock Associates to ensure in-store operations run smoothly and customers receive a quality experience. As part of the store leadership team, this role drives store performance on the floor through customer experience and achievement of daily sales targets.
What You'll Do
- Perform Opening and Closing Routines.
- Operate Register/Point of Sale systems.
- Fulfill OMNI Channel Orders.
- Demonstrate Product Knowledge, Brand Awareness, while driving sales.
- Build and maintain Visual Displays.
- Analyze reporting to inform decision making.
- Protect Store Assets & perform Inventory Control.
- Represent the Brand and Exemplify Company Culture and Values.
What We're Looking For
- High School Diploma/ G.E.D. preferred, or equivalent
- 1 year of retail experience is preferred. Retail supervisory / management experience is not required.
- Experience in leading groups or teams is preferred.
- Maintain a strong customer focus.
- Demonstrate exceptional interpersonal skills.
- Possess strong communication skills.
- Show knowledge of current fashion trends.
- Be energetic, outgoing, and assertive.
- Take initiative and show confidence.
- Master adaptability and flexibility.
- Balance multiple tasks while being detail-oriented.
- Engage in applied learning and proactive thinking.
- Exhibit a strong work ethic.
Nice to Have
- Experience in leading groups or teams is preferred.
Compensation & Benefits
- The starting rate for this position is $19.70 per hour.
- Quarterly Sales Incentive
- Merchandise Discount
- Opportunities for Career Advancement
- Opportunity to Become a Brand Affiliate
- Training and Development
- A Global Team of People Who'll Celebrate you for Being YOU