About this role
Job title: Key Lead
About the Role The Key Lead is responsible for ensuring all customers receive quality in-store experience, acting as the Floor Supervisor and helping to drive store performance on the sales floor through customer experience and team achievement of daily goals. The Key Lead is part of the store leadership team, providing guidance and coaching to Brand Reps and Stock Associates to ensure store operations run effectively.
What You'll Do
- Perform Opening and Closing Routines.
- Operate Register/Point of Sale systems.
- Fulfill OMNI Channel Orders.
- Demonstrate Product Knowledge, Brand Awareness, while driving sales.
- Build and maintain Visual Displays.
- Analyze reporting to inform decision making.
- Protect Store Assets & perform Inventory Control.
- Represent the Brand and Exemplify Company Culture and Values.
What We're Looking For
- High School Diploma/ GED preferred, or equivalent; 1 year of retail experience preferred.
- Retail supervisory/management experience is not required. Experience in leading groups or teams is preferred.
- Maintain a strong customer focus.
- Demonstrate exceptional interpersonal skills.
- Possess strong communication skills.
- Show knowledge of current fashion trends.
- Be energetic, outgoing, and assertive.
- Take initiative and show confidence.
- Master adaptability and flexibility.
- Balance multiple tasks while being detail-oriented.
- Engage in applied learning and proactive thinking.
- Exhibit a strong work ethic.
Nice to Have
- Experience in leading groups or teams (preferred).
- Knowledge of current fashion trends (preferred).
Compensation & Benefits
- Starting rate: $19.70 per hour.
- Quarterly Sales Incentive Bonus
- Merchandise Discount
- Opportunities for Career Advancement
- Opportunity to Become a Brand Affiliate
- Training and Development
Notes: Abercrombie & Fitch Co. is an equal opportunity employer. Some offers may be conditional upon visa formalities.