About this role
Job title: Key Lead
About the Role The Key Lead is responsible for ensuring all customers receive a quality in-store experience. They act as Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates to ensure store operations run smoothly. As part of the store leadership team, they drive store performance on the floor through exceptional customer experience and daily sales achievement.
What You'll Do
- Opening and Closing Routines
- Operate Register/Point of Sale systems
- Fulfill OMNI Channel Orders
- Demonstrate Product Knowledge and Brand Awareness while driving sales
- Build and maintain Visual Displays
- Analyze reporting to inform decision making
- Protect Store Assets & perform Inventory Control
- Represent the Brand and exemplify Company Culture and Values
What We're Looking For
- High School Diploma/G.E.D. preferred, or equivalent
- 1 year of retail experience preferred
- Retail supervisory/management experience is not required; Experience in leading groups or teams is preferred
- Maintain a strong customer focus
- Demonstrate exceptional interpersonal skills
- Possess strong communication skills
- Knowledge of current fashion trends
- Energetic, outgoing, and assertive
- Take initiative and show confidence
- Master adaptability and flexibility
- Balance multiple tasks while being detail-oriented
- Exhibit a strong work ethic
Nice to Have
- Retail supervisory/management experience preferred
- Experience in leading groups or teams
Compensation & Benefits
- Starting rate: $20.65 per hour (pay range $20.65-$20.65 per hour)
- Benefits and perks: Quarterly Sales Incentive Bonus; Merchandise Discount; Opportunities for Career Advancement; Opportunity to Become a Brand Affiliate; Training and Development