About this role
Job title: Key Lead
About the Role The Key Lead acts as the Floor Supervisor within the store leadership team, guiding Brand Reps and Stock Associates to ensure a quality in-store customer experience and driving daily sales on the floor. They are responsible for coaching team members, ensuring store operations run effectively, and upholding brand standards.
What You'll Do
- Perform opening and closing routines; operate Register/POS systems; fulfill OMNI channel orders.
- Demonstrate product knowledge and brand awareness while driving sales.
- Build and maintain visual displays; analyze reporting to inform decision making.
- Protect store assets and perform inventory control.
- Represent the brand and exemplify company culture and values.
- Provide guidance and coaching to Brand Reps and Stock Associates to ensure store operations run smoothly.
What We're Looking For
- High School Diploma/G.E.D. preferred, or equivalent; 1 year of retail experience preferred.
- Retail supervisory/management experience is not required; experience in leading groups or teams is preferred.
- Maintain a strong customer focus with exceptional interpersonal and communication skills.
- Knowledge of current fashion trends; energetic, outgoing, and assertive.
- Take initiative, show confidence, adaptability, and flexibility; able to balance multiple tasks with attention to detail.
- Demonstrate proactive learning and a strong work ethic.
Compensation & Benefits
- Quarterly Sales Incentive Bonus
- Merchandise Discount
- Opportunities for Career Advancement
- Opportunity to Become a Brand Affiliate
- Training and Development
- A Global Team of People Who'll Celebrate you for Being YOU