Key Lead

Job title: Key Lead

About the Role The Key Lead focuses on delivering a quality in-store experience as the Floor Supervisor, guiding Brand Representatives and Stock Associates to ensure smooth store operations and driving daily sales performance. This role is part of the store leadership team and emphasizes customer experience, brand representation, and visual execution on the sales floor.

What You'll Do

• Perform Opening and Closing Routines.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Demonstrate Product Knowledge, Brand Awareness, while driving sales.
• Build and maintain Visual Displays.
• Analyze reporting to inform decision making.
• Protect Store Assets & perform Inventory Control.
• Represent the Brand and Exemplify Company Culture and Values.

What We're Looking For

• Education: High School Diploma/ GED equivalent preferred.
• Retail Experience: At least 1 year of retail experience is preferred.
• Supervisor/Managerial Experience: No supervisory/ management experience is required.
• Maintain a strong customer focus.
• Demonstrate exceptional interpersonal skills.
• Possess strong communication skills.
• Show knowledge of current fashion trends.
• Be energetic, outgoing, and assertive.
• Take initiative and show confidence.
• Master adaptability and flexibility.
• Balance multiple tasks while being detail-oriented.
• Engage in applied learning and proactive thinking.
• Exhibit a strong work ethic.

Compensation & Benefits

• Starting rate £13.80 per hour.
• Quarterly Sales Incentive Bonus.
• Merchandise Discount.
• Flexible Schedule.
• Opportunities for Career Advancement.
• Associate Assistance Program.
• Opportunity to Become a Brand Affiliate.
• Training and Development.
• A Global Team of People Who'll Celebrate you for Being YOU (pending completion of 90 day probationary period).