About this role
Job title: Key Lead
About the Role The Key Lead at The Bentall Centre, Hollister is responsible for ensuring all customers receive a quality in-store experience by acting as the Floor Supervisor and guiding Brand Reps and Stock Associates. They are part of the store leadership team, driving store performance on the floor through customer experience and daily sales goals.
What You'll Do
- Perform Opening and Closing Routines.
- Operate Register/Point of Sale systems.
- Fulfill OMNI Channel Orders.
- Demonstrate Product Knowledge and Brand Awareness while driving sales.
- Build and maintain Visual Displays.
- Analyze reporting to inform decision making.
- Protect Store Assets & perform Inventory Control.
- Represent the Brand and Exemplify Company Culture and Values.
What We're Looking For
- Education: High School Diploma/G.E.D. equivalent preferred.
- Retail Experience: At least 1 year preferred.
- Supervisor/Managerial Experience: Not required.
- Maintain a strong customer focus and exceptional interpersonal skills.
- Strong communication skills and knowledge of current fashion trends.
- Energetic, outgoing, and assertive; take initiative and show confidence.
- Adaptability and flexibility; ability to balance multiple tasks while being detail-oriented.
- Proactive thinking and strong work ethic.
Compensation & Benefits
- Starting rate: £15.10 per hour (recruiting pay range £15.10 - £15.10 per hour).
- Benefits include Quarterly Sales Incentive Bonus, Merchandise Discount, Flexible Schedule, Career Advancement Opportunities, Associate Assistance Program, Brand Affiliate opportunities, Training and Development, and a supportive global team.
- Note: visa/work eligibility subject to documentation requirements; company may contact you regarding required documents.
- 90 day probationary period may apply.